However, customer support is still available through Microsoft Support and Microsoft products are available through our partners in the region. Microsoft family settings might be hiding apps. Parents can use family settings to make sure that their child can't view or install apps that are inappropriate for their age. Getting started with Microsoft Family Safety. The app is no longer available. When an app is removed from Microsoft Store, it takes a little time for the app description page to get removed.
In addition, some apps and games aren't available in Microsoft Store, but can be downloaded from the publisher's site directly. The app isn't compatible with your device.
Microsoft Store automatically hides or blocks the purchase button on apps that are incompatible with your device. Your PC was recently updated, but wasn't restarted. If updates for Windows were recently installed, you'll need to restart your PC before you can install apps from Microsoft Store.
Your PC isn't authorized to use Microsoft Store apps. You'll need to sign into the app with your Microsoft account. To check if your PC is authorized, see Add a device to your Microsoft account. A blank command prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically. While this known issue is fixed in the Windows 10 Version 20H1 May Update, you might need to take the following steps if you are still experiencing this error:.
Microsoft Store doesn't open. Fix problems with apps from Microsoft Store. Table of contents. Payment options and updates. Gift cards and Microsoft account balances. Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help. Microsoft Store Microsoft account dashboard More Select Download tool now , and follow the instructions.
On Xbox One To find games, apps, add-ons, or content packs that you downloaded but haven't installed: Press the Xbox button on your controller. Select the game, then select Install. Microsoft purchased online directly from Microsoft If you buy Microsoft as a digital download from us, there is no product key. Find your Microsoft purchase, and select Install.
Microsoft purchased as a pre-paid card from a retail store If you have an unopened pre-paid card for Microsoft , follow the instructions on the back of the card to reveal the product key and redeem and install Microsoft Find your Microsoft , and select Install. Get more info about installing Office Get more info about using product keys with Office. Select Install Office, and follow the instructions.
Visual Studio will open to install the software. Follow the instructions on the screen. Visual Studio will open Visual Studio Activation. Enter your subscription activation token, and then select Activate. If you can't find an app or you found it, but can't install it, here are some reasons why you might not see it: The app isn't available in your country or region.
Learn more about Family Safety The app is no longer available. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Install the driver by running the downloaded file and following the instructions on screen.
The cloud-based apps on our site do not require downloads to your computer since they are based on the cloud. The Internet is the only way to access them. You always have the latest, most up-to-date software version on your hard drive, which saves you valuable hard drive space. The Windows Store will not be able to install applications if you have an incorrect Date and Time setting on your computer.
If you receive a message that the time setting on your PC is incorrect, go to PC settings, make sure the date, time, and time zone are set correctly, and then try again. You can select Microsoft Store from the apps list by clicking the Start button. The Apps or Games tab in Microsoft Store lets you browse apps and games.
You can see more categories by selecting Show all at the end of the row. Then, select Get from the list of apps and games you want to download.
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